Elevate your patient's experience with this night of education discussing how to educate your patient on the best lens solutions for them and how to create a unique patient experience. 

Courses

Customer Service Excellence and Educating on Premium Product (1 ABO General Credit)
In a world where everything seems to be going online, how do we create a unique experience and provide a level of service that keeps us relevant and patients coming through our door? We will also discuss how to educate on why premium visual solutions are a better option than “what my insurance covers.”

Lens Materials and Lens Thickness Workshop
With the styles of frames becoming larger and larger our need for understanding how lens thickness works is becoming more important every day. Today we will go over understanding how to calculate lens thickness as well as a hands-on workshop with real-life examples, so your patient will be happy with the cosmetics of their glasses every time. We will also discuss lens materials, with so many options to choose from how do you pick the right material for your patient's needs?

Selling Multiple Pairs
This course provides opticians with the knowledge, facts, and know-how to sell more premium products and multiple pairs. We will outline the benefits of selling based on lifestyle and truly understanding patient needs. You first need to understand what you are selling in order to improve. This is a great course in increasing office profitability and multiple pairs to the patients.