Elevate your patient's experience with this course discussing how to educate your patient on the best lens solution for them and how to create a unique patient experience. 

Courses: 

Creating Loyal Patients Through the Right First Impression
Did you know that you have a total of 7 seconds from the time you meet someone until they form a first impression of you? A first impression can be the best thing for a practice's patient retention and on the flip side; it can also be the worst if we set a bad first impression. Learn ways to make that first impression a great one every time!

The Secret to Keeping Glasses Orders From Going Elsewhere
I am sure you have thought this before....why are patients taking their scripts when we have great glasses to offer them? In this course, we will discuss ways to stop the bleed of Rx's leaving your practice. Plus how to increase capture rate and understand what today's consumer wants from you. 

Customer Service Excellence and Educating on Premium Product
In a world where everything seems to be going online, how do we provide a level of service that keeps us relevant and patients coming through our door? Learn how to educate on why premium visual solutions are a better option than “what my insurance covers.”

Selling Multiple Pairs
This course provides opticians with the knowledge, facts, and know-how to sell more premium products and selling multiple pairs. We will outline the benefits to selling based on lifestyle and truly understanding patient needs. You first need to understand what you are selling in order to improve. This is a great course in increasing office profitability, increasing premium lenses and also increasing multiple pairs to the patients.

Frame Styling
Learn how to style a patient in a pair of glasses that goes well with their face shape as well as coloring. We will also talk about lens decentration and what effect that can have on the glasses.